At R Tech Mart, we strive to provide our customers with the best shopping experience, including fast, reliable shipping. Below is an outline of our shipping policy.

1. Order Processing Time

• Orders placed on the R Tech Mart website will be processed within 1-3 business days (excluding weekends and holidays) from the date of purchase.
• You will receive a confirmation email once your order has been processed and shipped.
• If an item is on backorder, we will notify you via email and provide an estimated shipping date.

2. Shipping Methods & Delivery Time

• We offer standard and expedited shipping options. The available shipping methods and estimated delivery times will be displayed during the checkout process.3-7 business days (within Pakistan):
  Estimated delivery: 1-3 business days (within Pakistan)
• For international orders, shipping times vary based on the destination country. International shipping may take up to 10-20 business days depending on the carrier and location.

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location, shipping method, and the weight of the products in your order.
• Free shipping may be available for orders over a certain amount, depending on current promotions or offers. Details will be provided during checkout.

4. Shipping Destinations

• Domestic Shipping: We currently ship to all areas within Pakistan.
• International Shipping: We offer worldwide shipping. Please note that international customers are responsible for any customs duties, taxes, or import fees that may apply.

5. Order Tracking

• Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package through the carrier’s website.
• Please allow 24-48 hours for tracking information to become available after you receive the tracking email.

6. Shipping Delays

• While we aim to deliver your products within the stated delivery timeframes, please note that delays may occur due to factors beyond our control, such as weather conditions, natural disasters, customs delays, or other unforeseen circumstances.
• If your order is delayed, please feel free to contact our customer support team for assistance.

7. Missing or Damaged Items

• If your order arrives with damaged or missing items, please contact us within 7 days of receiving your shipment.
• If you receive an item that appears to be damaged, please take photos of the damage and email them to our customer service team for assistance.

8. Incorrect Shipping Address

• It is the responsibility of the customer to provide an accurate shipping address during checkout.
• R Tech Mart is not responsible for lost or delayed packages due to an incorrect shipping address. If you realize that your shipping address was incorrect after placing the order, please contact us immediately, and we will do our best to update it before the item is shipped.

9. Return to Sender

• If an order is returned to sender due to an incomplete or incorrect address, or if it is unclaimed by the customer, the customer will be responsible for the cost of reshipping the order.